Microsoft Dynamics 365
Commerce
Microsoft Dynamics 365 Commerce
Engage customers across channels
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Deliver a seamless, unified shopping experience by connecting digital, in-store, and back office operations on an omnichannel commerce platform.
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Offer consistent, frictionless engagement across online and offline channels.
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Provide choice and convenience with connected ordering and fulfillment tools.
Build loyalty and exceed expectations
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Personalize customer experiences across retail channels, helping exceed customer expectations through tailored product selection.
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Expand customer choice through endless aisles, offering access to your full product catalog whether in store or online, regardless of stock levels or location.
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Empower your employees to foster lasting relationships through AI-driven recommendations, insights, and loyalty programs.
Get everything to build and run digital commerce
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Create engaging, intelligent digital storefronts with built-in web authoring and easy-to-use development tools.
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Better engage shoppers by delivering personalized, appealing web experiences with content-driven commerce strategies.
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Increase customer conversion with AI-moderated ratings and reviews that improve product selection and accelerate purchase decisions.
Streamline and optimize your retail operations
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Maximize profitability with AI-driven recommendations of the right products at the right time and price.
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Get an accurate view of inventory, centrally tracking product information, categories, assortment, and pricing.
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Accurately forecast customer demand with actionable insights provided by historical sales and purchase data.